Opses Ltd, a UK based tech startup revolutionising emergency service vehicle systems, approached Garner Osborne at a critical inflection point in their growth journey.
Initially in need of fast-turnaround PCB prototyping, Opses soon faced the challenge of scaling their operations while maintaining the agility and quality demanded by their life-critical applications. From the outset, Opses saw Garner Osborne not just as a supplier, but as a strategic manufacturing partner, one capable of adapting to their evolving needs and helping them navigate the complexities of rapid scale-up in a high-stakes sector.
The Challenge? Scaling with precision and speed.
Founded by Tom Haye in 2015, Opses Ltd set out to solve a complex problem in the emergency services sector: how to simplify the control of third-party technology in response vehicles while reducing driver distraction and installation costs. Tom’s vision was bold, replace clunky control panels and physical switches with intuitive access through the vehicle’s existing OEM touchscreen.
The technology had game-changing potential, offering a sleeker, safer, and smarter interface for high-pressure environments. As the product gained traction, Opses needed a manufacturing partner that could not only keep pace but grow alongside them.
The journey from prototype to production wasn’t without its hurdles. Opses needed to validate each new iteration at speed, requiring rapid prototyping that could keep pace with their agile development cycles. As demand across the emergency services sector increased, maintaining consistent quality during a fast-paced production scale-up became critical. At the same time, meeting stringent regulatory requirements, specifically UN ECE R10.6 for VCA Conformity of Production—added complexity to their build process.
Streamlining operations through a UK-based mechanical assembly and box-build partner was vital for both logistical efficiency and product integrity. Opses also sought to simplify their supply chain to reduce lead times without compromising reliability. All of this had to be achieved while upholding their founding principle: ensuring every unit remained proudly manufactured in the UK.
The Solution? A partnership built on flexibility, precision and trust.
Opses’ vision demanded more than just a supplier, it called for a manufacturing partner who could match their pace, adapt to shifting requirements, and uphold exacting standards across every phase of production. Garner Osborne stepped into that role with a holistic, phased approach tailored to meet Opses’ evolving needs, grounded in the hallmarks of what makes Garner Osborne a go-to partner for complex, fast-moving projects.
Rapid Prototyping with In-House Agility
At the earliest stages of development, speed and accuracy were paramount. Garner Osborne’s in-house PCB manufacturing capabilities enabled Opses to accelerate their R&D cycles with quick-turn prototypes delivered to tight tolerances. Because there was no need to outsource, turnaround times were dramatically reduced, giving Opses the ability to test, iterate, and refine without compromise. This agile response became a critical enabler of innovation.
Seamless Transition to Volume Production
As Opses' product offering gained traction in the emergency services market, Garner Osborne scaled production to meet increasing demand, without skipping a beat on quality or lead time. With tightly managed workflows and continuous investment in production equipment, the team was able to ramp up output while maintaining the traceability and consistency essential in high-reliability sectors.
Opses benefited not only from robust volume capability, but from a manufacturing partner able to flex in response to shifting order profiles—a vital asset for a business navigating rapid growth.
Full Box-Build and Mechanical Assembly Under One Roof
Recognising the strain of managing multiple suppliers, Opses expanded the partnership to include full mechanical assembly and box-build. Garner Osborne’s vertically integrated service offering meant they could now oversee the entire build, from PCB fabrication through to final product assembly and testing—all under one roof. The result was a leaner supply chain, tighter control over quality, and a significant reduction in time-to-market. The box-build service wasn’t just a bolt-on, it was designed and delivered in close collaboration with Garner Osborne’s engineers working hand-in-hand with Opses to ensure every build aligned with functional requirements, aesthetics, and deployment conditions.
Compliance, Documentation, and Traceability Excellence
Supporting Opses through VCA Conformity of Production (COP) for UN ECE R10.6 wasn’t just about ticking regulatory boxes. It was about structuring processes, documentation, and traceability systems that gave Opses the confidence to grow in a highly regulated space. Garner Osborne’s rigorous internal controls, certifications, and transparent process flows helped lay a robust foundation for long-term compliance—enhancing credibility with both customers and regulators.
The Result? Enabling innovation without compromise.
The partnership between Opses and Garner Osborne delivered far more than just on-time products, it became a cornerstone in Opses’ ability to scale confidently and innovate freely. By consolidating prototyping, production, and full mechanical assembly under one roof, Opses eliminated the usual fragmentation and delays that often come with rapid scale-up. The result was a smoother, faster route from concept to delivery, allowing the team to react quickly to market opportunities without sacrificing quality or compliance.
The streamlined supply chain didn’t just save time; it also enhanced traceability and accountability across every touchpoint in the process. Garner Osborne’s robust documentation and quality control systems gave Opses the assurance they needed to operate in a safety-critical environment, while the domestic production model helped them stay true to their “Made in the UK” promise, an increasingly important differentiator in their sector.
Perhaps most powerfully, the manufacturing backbone provided by Garner Osborne freed Opses to do what they do best: push the boundaries of vehicle technology in ways that make life on the road safer, simpler, and more cost-effective for emergency service teams.
"Garner Osborne have been a critical part of our growth journey. From prototype to full product build, they’ve supported us at every stage with professionalism, quality, and speed. In a small company we often need to pull out all stops on getting a new product to market quickly, and Garner Osborne never hesitated to support us with the impossible challenges we throw at them."
Tom Haye, Managing Director, Opses Ltd
Are you ready to bring your vision to life?
At Garner Osborne, they pride themselves on supporting innovative companies like Opses from initial concept through to full production and beyond. Whether you need rapid PCB prototyping, high-volume manufacturing, or complete mechanical assembly and box-build solutions, they offer a comprehensive, UK-based service that flexes with your needs.
If you're looking for a reliable partner to streamline your production process, reduce lead times, and maintain the highest quality standards, get in touch with Garner Osborne today!
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