Chow Bella Ltd., a leader in handcrafted dog and cat bowls, is celebrating a double win this September, having been honoured with the Small Business Award for Customer Service and the Prestige Award for Pet Care Brand of the Year (London & South East). These awards are a testament to the company's exceptional dedication to its customers and its innovative approach to pet care.
Chow Bella’s Small Business Award for Customer Service recognises its commitment to providing a seamless and personal customer experience. Every step of the journey is handled with care, from real-time WhatsApp support to tailored updates on each handcrafted order. Claire, the founder of Chow Bella Ltd., reflects on the win: “Our customers are at the heart of everything we do, and winning this award for our customer journey feels incredibly rewarding.”
The Prestige Award for Pet Care Brand of the Year was awarded by an independent panel of industry experts and Prestige’s editor-in-chief, who praised Chow Bella for its quality, craftsmanship, and dedication to pets. “We are thrilled to be recognised for our passion and commitment to the pet care industry," Claire said.
This exciting recognition comes as Chow Bella Ltd. celebrates its 18th year in business. Known for its innovative products like the Ear Free Bowls for long eared dogs, and Go-Slo feeders, Chow Bella has built a loyal customer base with over 1,650 five-star Trustpilot reviews and a 98% recommendation rate on Facebook. Customers often rave about the "outstanding" service and the brand's "swift" responsiveness. As one long-time customer shared, "Chow Bella’s service has always been personal, responsive, and thoughtful—it's no surprise they’re getting such recognition."
Adding to the excitement, this Christmas, Chow Bella is launching a new range of Cocker Spaniel mugs and tea towels, offering a perfect gift for pet lovers just in time for the festive season.
Chow Bella has also been named a finalist in the National Entrepreneurs Circle Awards for Customer Service, further cementing its place as a leading brand in pet care. With its customer-first approach, high-quality products, and innovative designs, Chow Bella continues to set the standard in the pet care industry.
For more information about Chow Bella or to explore their new products, visit www.chow-bella.co.uk.
Find out more about Chow Bella Ltd on their member profile page here
Member-created content 3 months ago | From members