Eagle Field Service

Product Description

Eagle Field Service management software provides a complete engineer scheduling, mobile management and back office solution, delivering real-time information and resources to field based engineers, directly to their touchscreen devices or mobile phones. Information can be quickly accessed and relayed by service engineers directly to the back office management system. Customer records and mobile data are unified throughout the company, providing up-to-date information across your business. Reactive and planned maintenance visits can be managed using the Eagle Assisted Scheduling solution. Users can monitor service engineer’s diaries, viewing their availability and optimum time slots.

Eagle Field Service management software delivers an end-to-end solution, giving companies the ability to increase efficiency and deliver a higher level of customer service, as well as building a competitive advantage, maximising profits. The key elements of the Eagle Field Service system consist of a feature packed Contact Management system, Warranty Service, Quotations, Engineer Scheduling, Remote Engineer applications, Workflow Management, Document Management, CRM, Purchasing, Stock Control, Finance and Engineer Tracking.