The ISO is an independent, non-governmental international organisation with a membership of 167 national standards bodies.
Founded in 1946, the ISO brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges.
ISO stands for ‘International Organisation for Standardisation’ and obtaining ISO certification certifies that a management system, manufacturing process, service, or documentation procedure has all the requirements for standardisation and quality assurance.
ISO standards are in place to ensure consistency. Each certification has separate standards and criteria and is classified numerically, for example Cortech Developments currently hold ISO9001 (for Quality Management Systems) and ISO27001 (for Information Security Management).
When choosing a supplier, it is important you are selecting the best option for your business and there are many benefits to choosing an ISO certified supplier.
Customer and Staff Satisfaction
Being ISO 9001 certified means that customer satisfaction is of huge importance within a business’ day-to-day workings. A supplier with this ISO certification will look to place their customers within the centre of everything they do as well as motivate their staff to give the best customer service possible and work to a high standard.
Consistency
One of the criteria for obtaining the ISO 9001 certification is that a company has a particular and well-defined quality management system in place, aimed at promoting standardisation across all levels and operations of the organisation. As a result of this standardisation, a high-quality product and service that consistently fulfils the specified specifications is produced.
Reduced Risk
An ISO certified business must be able to detect and identify any problems in good time, rectify and take action to ensure that the same mistake doesn’t occur again in the future. Having a Quality Management System in place results in more reliable procedures and products, meaning fewer failures, compared to those that don’t.
Trust and Continuity
A business can only obtain ISO 27001 certification from an accredited and independent third party, and the business must have systems in place to meet this standard. It is a seal of approval, and means that, as a customer, you can have complete trust that the company takes security very seriously. If the company is ISO certified, it is subject to continuous security measurements and obliged to perform controls to ensure that its guidelines, processes and procedures are implemented optimally.
Cyber and Data Security Taken Seriously
By achieving ISO 27001, companies are demonstrating a commitment to ensuring that adequate security controls are in place, which will protect and manage the security of customers and stakeholders’ confidential data.
Find out more about Cortech Developments on their member profile page here
Member-created content 1 year ago | From members