Downer Framing has a familiar, expert technical team at the helm

YOUR DEDICATED DOWNER FRAMING TECHNICAL SUPPORT TEAM

In recent months, Architectural Panel Solutions has invested significantly in its Downer Framing - The Original Helping Hand Framing Solution. Take a look. 

Not least with its unique, customer friendly Downer Designer, which takes the headache out of complex subframe calculations. Additionally its bolstered its solution with three new systems and now has a reinforced and very familiar technical team at the helm - headed up by Juan Barato. 

Say hello to a few faces which are probably already very familiar if you work within the UK  framing industry.

Downer Framing's Technical team features two key subframe technical support experts.  What follows is a ‘snapshot’ of the difference they are already making to the Downer rainscreen framing team, along with a sneak preview of more exciting things to come.

Nick Eckers – Downer Framing Technical Manager 

‘I’M THE TECHNICAL MANAGER FOR DOWNER FRAMING, I’M RESPONSIBLE FOR PROVIDING TECHNICAL SUPPORT TO OUR NATIONWIDE DOWNER CUSTOMERS. I WORK CLOSELY WITH THE SALES TEAM AND AM VERY HANDS ON WHEN IT COMES TO CLIENT SERVICE. QUITE OFTEN I WILL ORGANISE TO ACCOMPANY THE TEAM WHEN THEY SEE CLIENTS TO ENSURE OUR CUSTOMERS OPTIMISE THEIR RAINSCREEN FRAMING SOLUTION. MY PRINCIPLE ROLE IS TO PROVIDE TECHNICAL EXPERTISE, YET IT IS AN ALL-ENCOMPASSING ROLE AND I AM ALSO ON-HAND TO HELP THE SALES TEAM AS MUCH AS POSSIBLE.’

Graham Webber – Downer Framing Technical Estimator

Graham Webber needs little introduction, having also worked many years alongside Nick and supporting our Downer Framing sales team – Andy Creedy and Hannah Lawrence in their previous roles.

‘I’M EXTREMELY PLEASED TO BE WORKING ALONGSIDE MY OLD TEAM, IN A NEW SETTING, AS IT WERE. IT’S VERY REASSURING. EVEN THOUGH IT’S BEEN AN INTENSE LEARNING PHASE AS IT ALWAYS IS WHEN YOU START SOMEWHERE NEW – THE IMMEDIATE TEAM I’M SURROUNDED BY AND WORK WITH ON A DAILY BASIS ARE FAMILIAR FACES. I WOULD LIKE TO ADD THAT MY NEW COLLEAGUES HAVE BEEN EXTREMELY SUPPORTIVE. JUAN ESPECIALLY HAS BEEN CRUCIAL IN HELPING ME FIND MY FEET QUICKLY AND IS ALWAYS ON HAND TO HELP SHOULD I NEED.

WHAT CAN OUR CUSTOMERS EXPECT FROM THE DOWNER RAINSCREEN FRAMING TECHNICAL TEAM?

‘We now have everything in place to provide truly first-class engineering support for our Downer rainscreen framing systems, and help our customers throughout the lifespan of their rainscreen framing project. The software we now have at our dispense is incredible and it’s a game changer. This, supported by a team with such in-depth technical expertise ensures we have a ‘top-class’ rainscreen framing solution to rival market leaders.’

We cannot wait to see more Juan and I’m sure you’ll share more in the coming weeks.

Read the full story here and take a look at the full range of systems and Downer Designer, here: 

https://downerframing.com/your-dedicated-downer-framing-technical-support-team 

https://downerframing.com/downer-designer 

If anyone would like to know more, please get in touch here - info@downerframing.com 


 

 

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