Made in Britain seeks chief operating officer

TODAY’S challenges and opportunities for UK manufacturers are huge. Made in Britain has a key role to play in helping manufacturers succeed. Its mission is simple: to help UK manufacturers sell more of what they make, at home and abroad. 

Made in Britain is the organisation behind the official, collective mark for SME and larger manufacturing businesses in the UK. It represents and promotes the best interests of more than 1600 businesses. It is currently growing at the fastest rate in its history.


Chief operating officer

Made in Britain is recruiting a chief operating officer (COO) to be integral to Made in Britain’s future development, impact and longevity. This is a new senior leadership position for Made in Britain.  Structured to enter its next phase of growth, the organisation is looking for a proven collaborative leader who is comfortable working operationally and strategically. The COO will oversee membership service partnerships, manage all data and communications systems and be responsible for the exemplary operational performance of the organisation.

Reporting directly to the chief executive, the COO will be responsible for all the mission-critical systems and infrastructure on which the organisation is built and continues to grow. They will develop and implement a secure, future-proof ‘one home’ data and communications management framework that specifically helps everyone who works with Made in Britain to help its members sell more of what they make. 

Responsibilities will include the management and development of: 
• Resource capacity and capability. Management and ongoing future-proofing of Made in Britain’s operational resource to ensure the organisation can continue to grow and excel. 

• Contractors. Management, motivation and development of our operational delivery partnerships (contractors) to ensure Made in Britain continues to provide exemplary performance and service to every member. 

• Member services. Management of the membership services provision, including but not limited to, assurance (compliance with our terms), conversion and retention (growth and renewal rates), engagement and interactions.

• Data and content. Lead on the development and management of our data and content infrastructure to ensure it enables Made in Britain for continued membership growth and an exponential increase in news and media flows through our platforms.

• Finance. Financial management and reporting to protect the long-term self-sustainability of the organisation and its self-determination through fiscal independence.

• Process. Develop and maintain Made in Britain’s policies, systems and procedures to ensure that operations comply with all legal requirements and meet agreed operational standards.

Person profile

Made in Britain would like to hear from experienced, qualified professionals with a degree or equivalent and relevant technical and operational expertise. They should have broad experience in operations management and, ideally, some experience of working with UK manufacturing and companies of all sizes. 

The work will be carried out remotely. The COO may be required to attend in-person meetings with the chief executive, the board of directors, partners and visit members’ factories. All travel and face-to-face contact will be in line with government guidance.

This is an exciting opportunity to join a unique and growing organisation at a critical time for the future of all manufacturing sectors in Britain. The registered Made in Britain mark is uniting business leadership in the collective belief about the importance of exemplary standards, product safety, environmental and net-zero actions and responsible, meaningful employment.

Made in Britain is offering an attractive and competitive remuneration package, commensurate with experience.

How to apply: 

Please send the following to 
- A covering letter. 
- Your resumé.
- Please include two references (approached only after shortlisting and prior agreement with the candidate).
- Details of any notice period in your current employment, if applicable.
- Your salary expectations. 

Applications close on Monday, 19 April at 17:00. Only shortlisted candidates will be contacted. Please, no recruitment agencies.


By Made in Britain 4 months ago | Made in Britain news

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