This week exposure lights was mentioned in The Guardian newspaper for its exceptional customer service -
"A rubber band that covers the USB charging port on my bike light broke. I enquired about buying one from the company, Exposure, and they sent out a replacement free of charge.
A friend of mine has also sent lights off to them to be serviced when the battery life became poor (after many years of use). I suspect that, for many other bike lights, that would be the end of the light’s workable life. Exposure is a great example of paying a little more but getting a superior product with great customer service. Plus all its lights are made in the UK. Jake"
Check out the article here - ‘They repaired the zip for free’: 12 companies that went the extra mile, according to Guardian readers | Life and style | The Guardian
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Member-created content 2 months ago | From members