Self-Service Visitor Management App (SSVM)

Product Description

The Tensor Self-Service Visitor Management App (“Tensor SSVM”) configures compatible iOS / Android touchscreen devices to work as self-service kiosks for Visitor Registration and Management. Enabling enhanced security with Facial Recognition support, it prompts visitors to Check In or Out against a pre-planned appointment or book an ad hoc one, while in the same time notifying their hosts and automatically enrolling the visitor onto the organisation’s visitor management system.

Tensor SSVM allows organisations operating unmanned or manned receptions to cut reception and back-office costs and to streamline site access for customers, contractors and visitors. It supports multiple visitor types (Visitor/Contractor/Employee) and enables administrators to specify the workflow – a series of steps required in the check IN and check OUT process – for each visitor type.

Working in conjunction with the Tensor SSM (Self-Service Module) in Tensor.NET, the SSVM is fully customisable both in appearance and its interaction with visitors.

KEY FEATURES

• Compliant with latest GDPR regulations
• Streamlines visitor check-in and check-out processes, improving throughput and administration costs
• Simple multi-lingual user-friendly interface
• Handles appointments for multiple specific locations within a site
• Visitors can book in against a pre-planned appointment or create ad hoc appointments
• Visitor attendance is recorded automatically enabling the host organization to see exactly who is on-site at any given time and to whom, or what task, they are assigned.
• Enables administrators to specify the workflow for each visitor type
• Multiple visitor types – Visitor/Contractor/Employee
• Supports the addition of check-in/out forms
• Camera integration – using the tablet’s camera,  capture an image of the visitor to store against their profile in the visitor database for improved security
• Tensor facial recognition system integration – automatic recognition of desirable and undesirable people
• Automatically prints out a copy of the visitor’s pass, based upon their default pass template
• Multiple check-in options: name or QR code/bar code printed on the visitors’ appointment documentation, passes or sent to the visitors’ mobile phones
• Visitors are automatically logged on to a live Fire Roll Call so that managers can instantly account for every visitor in the event of an emergency
• Multiple screen customisations options available – display background and logo images, select text and background colours, pick from a range of message types which message to display, hide or reveal certain screen features.